There are so many different kinds of granite. Where can I get some helpful information on granite to help me make a more informed decision?
This overview on granite is a great resource.
Another good resource is "Hardness and Beauty, All in One" from Building Stone Magazine, Spring 2007
Will I get the exact slab I pick at your warehouse?
You'll be able to meet with our consultant and pick an exact slab no sooner than three weeks from the install date. We mark the slab and note the order to ensure that the selected slab is used.
How do I take care of my granite?
Sealing your granite before using is crucial for maintaining a beautiful, flawless surface. Upon installing your granite, MC Tile recommends our customers use StoneTech Professional's BulletProof® Sealer to assure that proper sealing occurs. Sealing your granite with on a regular basis is the best way to protect your granite from the very beginning.
Where can I find some helpful information on taking care of my natural stone?
We refer our customers to the Marble Institute's online resource for comprehensive information on general care and cleaning.
What are the major differences between ceramic and porcelain tile?
Porcelain tile is one of many kinds of ceramic tile. Please see the World Floor Covering Association's information on the unique traits of ceramic and porcelain tile to learn more about the manufacturing processes.
Once my tile has been purchased and installed, how do I care for it?
Please see some helpful cleaning and care tips from the Wood Floor Covering Association.
What do I need to do before coming to view products at your warehouse?
Try to have a general idea of the types of products you're searching for. Take the time to search the product section of our site to view different options.
**Because our warehouse contains many heavy slabs of natural stone and other products, this environment is not ideal for small children. If you bring small children with you when you visit our warehouse, please know in advance you'll need to sign a safety waiver upon your arrival.
Customer Service
What kind of guarantees do you offer?
Depending on the product - we will offer a warranty from 1 to 2 yrs.
What's the new customer process?
1.Submit information online in our contact us section.
2.Search our product listing online.
3.Contact sales department to set up appointment.
4.Visit our warehouse to select products.
5.MC Tile will create an estimate for the customer to approve.
6.Estimate and disclaimer are signed and approved.
7.Job will be paid for and scheduled.
What if the new customer is a builder?
1.MC Tile sets up a meeting to learn more about the company and services they're interested in.
2.Bid submitted.
3.MC Tile will prepare samples if needed (or builder will visit warehouse).
For the latest decorating trends & expert design advice Contact Us
MC Tile offers a wide range of kitchen countertops and installing hardwood flooring solutions. Our products include laminate counter top, limestone, marble & quartz countertop, installing hardwood floor and much more.
